Shipping Policy
Shipping Information
- Shipping Fee: FREE SHIPPING WORLDWIDE
- Processing Time: 1-3 Business Days
- Delivery Time: 5-8 Business Days
|
Location |
*Estimated Shipping Time |
|
United States |
5-8 Business days |
|
Canada, Europe |
5-8 Business days |
|
Australia, New Zealand |
5-8 Business days |
|
Central & South America |
5-8 Business days |
|
Asia |
5-8 Business days |
|
Africa |
5-8 Business days |
Courier Information
We are pleased to offer our customers exceptional value and service. That’s why we provide free shipping from our warehouses:
- From Asia: via ePacket or EMS
- From the USA: via USPS
IMPORTANT NOTICE:
- If you wish to change your order details, please contact us within 12 hours of payment at support@maxxmonster.com.
- We advise against using P.O. BOX addresses if possible, as deliveries to these locations can take at least 15 days.
- "Business days" refer to Monday through Friday, excluding holidays.
- Shipping times may vary based on your location. While we strive to deliver your items within the estimated timeframe, please note that delivery dates are not guaranteed.
TRACKING YOUR ORDER
Don’t worry; we’ll keep you informed. You can log into your account anytime to check the status of your order. Alternatively, you can send your order number to support@maxxmonster.com, and we’ll provide you with real-time logistics updates.
CUSTOMS INFORMATION
Please be aware that we are not responsible for any customs fees that may arise after your items have shipped. By placing an order, you acknowledge that one or more packages may incur customs fees upon arrival in your country.
CONTACT US
If you have any questions about the shipment, please feel free to contact us:
E-mail: support@maxxmonster.com
LIVE CHAT IS AVAILABLE
Tel: +6017-8806074
Address:
SR Trading Resources
76, Jalan PJU 5/21, Kota Damansara, 47810 Petaling Jaya, Selangor Malaysia
Thank you!