FAQs
Frequently Asked Questions (FAQ)
1. What sizes do you offer?
We offer a range of sizes from XS to XXL to ensure everyone can find their perfect fit. Please refer to our size chart for specific measurements.
2. What materials are your hoodies and sweatpants made from?
Our products are crafted from high-quality, soft, and durable fabrics designed for maximum comfort and longevity. We prioritize materials that feel great on the skin while providing style.
3. How do I care for my items?
To keep your hoodies and sweatpants looking their best, we recommend machine washing in cold water and tumble drying on low heat. Avoid bleach and iron on low settings to preserve the design.
4. What is your return policy?
We want you to love your purchase! If you’re not completely satisfied, you can return items within 30 days of receipt for a full refund or exchange. Please ensure the items are unworn and in their original packaging.
5. Do you offer international shipping?
Yes, we offer international shipping! Free shipping worldwide with no minimum order!
6. How can I track my order?
Once your order has shipped, you’ll receive a confirmation email with tracking information. You can use this to monitor your package until it arrives.
7. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible. We process orders quickly, so we may not be able to accommodate changes once the order is in the shipping process.
8. How can I contact customer support?
If you have any questions or need assistance, feel free to reach out to our customer support team at support@maxxmonster.com or through our contact form on the website. We’re here to help!
9. How can I stay updated on new arrivals and promotions?
Subscribe to our newsletter for exclusive updates on new arrivals, promotions, and special offers. You can also follow us on social media to stay in the loop!